Cultural Intelligence: Living and Working GloballyBerrett-Koehler Publishers, 17. 8. 2009. - 240 страница In today’s global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it’s impossible to learn the customs and traits of every single culture with which you might come into contact. Cultural Intelligence teaches a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. This extensively revised second edition features new real-life examples of CQ working well, drawn from a rich range of cultures and situations. The authors also address the interplay of race and gender with culture factors, and show how developing cultural intelligence can enhance our appreciation of cultural diversity. Cultural Intelligence teaches you to disable the “cultural cruise control” that makes you unaware of how your culture affects your perceptions, and learn to pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. Over time, you’ll develop a repertoire of skills appropriate to different intercultural situations. |
Садржај
Living and Working in the Global Village | |
Cultural Knowledge | |
Mindfulness and CrossCultural Skills | |
Making Decisions across Cultures | |
Motivating and Leading across Cultures | |
Working with Multicultural Groups and Teams | |
Developing Cultural Intelligence in a Global World | |
Bibliography | |
About the Authors | |
Чести термини и фразе
ability Academy of Management adapt American Asian becoming culturally intelligent behavior chapter Chinese collectivism collectivist communication conventions countries cross-cultural interactions cross-cultural skills cultural background cultural cruise control cultural diversity cultural variation culturally different culturally intelligent person decision makers developing cultural intelligence different cultures dimensions effective employees environment ethical example expectations experience eye contact feel followers Gender Egalitarianism global goals group members groupthink Guanxi ideas important Individualism and collectivism influence Ingrid intelligence quotient interpersonal involved Japan Japanese Joanne Journal Kenichi knowledge language leader leadership living mental programming mindfulness motivation multicultural multicultural groups national culture negotiating nonverbal nonverbal communication organizational organizations overseas overseas Chinese performance political power distance practice problem rational relationships rewards Sage Santoso scripts Shanice shared social loafing Social Psychology society stereotypes style task Technica Thousand Oaks transformational leadership trying understand virtual teams Western Zealand