Riding the Waves of Culture: Understanding Diversity in Global BusinessIrwin Professional Pub., 1994 - 215 страница In today's global business community, there is no single best approach to management: each culture has its own way of building relationships, motivating employees, negotiating, and working. Those who venture into unfamiliar cultures without a clear understanding of these differences will have little success in communicating, let alone furthering, their organization's interests abroad. In Riding the Waves of Culture, Fons Trompenaars examines, compares, and contrasts various global cultures, revealing how their intrinsic values and beliefs typically impact business interactions and influence business behavior. This enlightening book also shows how and why the so-called universal management approaches - TQM, employee involvement, and others - can work well in one culture ... and fail miserably in another. |
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List of figures xv | 1 |
Chapter | 14 |
Culture as a Normal Distribution | 27 |
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achievement affective American ascribed status ascriptive culture asked boss Burkina Faso Chapter colleagues collectivism collectivist context corporate culture countries Curaçao customers Czechoslovakia decentralize different cultures diffuse dilemma Dutch Eiffel Tower emotional employees environment Ethiopia example feel Figure Finland Fons Trompenaars France French function future G-type global guided missile culture head office hierarchy Hong Kong human resources important incubator individual individualist Indonesia inner-directed Italian Italy Japan Japanese Johnson Malaysia management by objectives managers marketing means national cultures nature negotiation Netherlands neutral Nigeria norms organization organizational orientation outer-directed particularist past pay-for-performance Percentage of respondents person present problems relation relationships responses rewards role sequential shared Singapore social society South Korea specific strategy structure subordinates success synchronous tend Thailand tion tional transnational ture universal universalist values Venezuela versus West Germany