Working with Emotional Intelligence
Random House Publishing Group, 4. 1. 2000. - 400 страница
Do you have what it takes to succeed in your career?
The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered.
For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future.
Comprehensively researched, crisply written, and packed with fascinating case histories of triumphs, disasters, and dramatic turnarounds, Working with Emotional Intelligence may be the most important business book you'll ever read.
Drawing on unparalleled access to business leaders around the world and studies in more than 500 organizations, Goleman documents an astonishing fact: in determining star performance in every field, emotional intelligence matters twice as much as IQ or technical expertise.
Readers also discover how emotional competence can be learned. Goleman analyzes five key sets of skills and vividly shows how they determine who is hired and who is fired in the top corporations in the world. He also provides guidelines for training in the "emotionally intelligent organization," in chapters that no one, from manager to CEO, should miss.
Working with Emotional Intelligence could prove to be the most important reference for bottom-line businesspeople in the first decades of the 21st century.
Шта други кажу - Напишите рецензију
Google не верификује рецензије, али проверава и уклања лажни садржај када га идентификује
WORKING WITH EMOTIONAL INTELLIGENCEКоментар посетиоца странице - Kirkus
The author of the bestseller Emotional Intelligence (1995) expands on his earlier work by documenting the significance of emotional intelligence in the world of work at both the individual and ... Прочитајте целу рецензију
Working with emotional intelligenceКоментар посетиоца странице - Not Available - Book Verdict
Having explained in Emotional Intelligence that EQ matters as much as IQ in the workplace, Goleman now explains how EQ can be learned. Прочитајте целу рецензију
The New Yardstick
Competencies of the Stars
The Arts of Influence
Taking the Organizational Pulse
The Heart of Performance
Some Final Thoughts
Друга издања - Прикажи све
Чести термини и фразе
ability able American asked assess average awareness become better brain building called challenge clients cognitive comes communication consultant create crucial customers decision demands effective emotional competence emotional intelligence empathy employees evaluation example executive experience expertise Express fail feelings firm Fortune 500 give goals handle human ideas improve initiative keep kind lack lead leaders leadership learning less listen look managers matter means meeting motivation offer organization organizational percent performance person positive practice problem Psychology relationships response says sense share skills social someone Spencer star stress success talk task technical tells things thought told understanding University women workers York