Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница ix
... well as his wealth of insights and experience; l'm delighted to be working together with him in my new venture. Emotional Intelligence Services. Lyle Spencer. director of research and technology worldwide at I-|ay€McBer. Acknowledgments.
... well as his wealth of insights and experience; l'm delighted to be working together with him in my new venture. Emotional Intelligence Services. Lyle Spencer. director of research and technology worldwide at I-|ay€McBer. Acknowledgments.
Страница x
Daniel Goleman. Lyle Spencer. director of research and technology worldwide at I-|ay€McBer. has been a font of data and wisdom about the competencies ot star performance. and the value of stars for organizational performance. The book he ...
Daniel Goleman. Lyle Spencer. director of research and technology worldwide at I-|ay€McBer. has been a font of data and wisdom about the competencies ot star performance. and the value of stars for organizational performance. The book he ...
Страница 19
... Spencer Jr.. director of research and technology worldwide aiid cofounder of what is now Hay»“McBer. the consulting firm Mc('lelland started.' “lt's just a threshold competence: you need it to get in the field. but it does not make you ...
... Spencer Jr.. director of research and technology worldwide aiid cofounder of what is now Hay»“McBer. the consulting firm Mc('lelland started.' “lt's just a threshold competence: you need it to get in the field. but it does not make you ...
Страница 36
... Spencer J r.. director of research and technology worldwide at Hay»”McBer in Boston.' The reason for the astounding success of the account managers'? “Just-average account managers were content to spend a minimal amount of time with ...
... Spencer J r.. director of research and technology worldwide at Hay»”McBer in Boston.' The reason for the astounding success of the account managers'? “Just-average account managers were content to spend a minimal amount of time with ...
Страница 37
... Spencer. “The very best are willing to stay late to help their colleagues finish a project. or to share shortcuts they discover rather than keep them to themselves. They don'! compete—they collaborate.” The payoff from top levels of ...
... Spencer. “The very best are willing to stay late to help their colleagues finish a project. or to share shortcuts they discover rather than keep them to themselves. They don'! compete—they collaborate.” The payoff from top levels of ...
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31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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