Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница xi
... assess the potency of emotional intelligence in excellence at work. Robert Buchele. professor of economics at Smith College. performed a parallel analysis on federal employees and provided other helpful research in economics. David ...
... assess the potency of emotional intelligence in excellence at work. Robert Buchele. professor of economics at Smith College. performed a parallel analysis on federal employees and provided other helpful research in economics. David ...
Страница 12
... assessments in other nations—tells me that the decline in children's basic emotional competencies seems to be worldwide. The most telling signs ot this are seen in rising rates among young people of problems such as despair. alienation ...
... assessments in other nations—tells me that the decline in children's basic emotional competencies seems to be worldwide. The most telling signs ot this are seen in rising rates among young people of problems such as despair. alienation ...
Страница 17
... assess the capabilities of outstanding foreign-service officers. the young diplomats who represent America in other countries. Like sales statf or account managers in a large corporation. the real job of these officers is to “sell ...
... assess the capabilities of outstanding foreign-service officers. the young diplomats who represent America in other countries. Like sales statf or account managers in a large corporation. the real job of these officers is to “sell ...
Страница 18
... assessment of the ability to read emotions. newly developed by a Harvard colleague. In this test people watch snatches of videotapes ofpeople talking about emotional situations like going through a divorce or having an argument at work ...
... assessment of the ability to read emotions. newly developed by a Harvard colleague. In this test people watch snatches of videotapes ofpeople talking about emotional situations like going through a divorce or having an argument at work ...
Страница 22
... assess the executives ability to handle cognitive complexity. determined his capacity was the very highest—a "level six.“ someone smart enough. theoretically. to be ('E0 of a global firm or head of a country." But during that interview ...
... assess the executives ability to handle cognitive complexity. determined his capacity was the very highest—a "level six.“ someone smart enough. theoretically. to be ('E0 of a global firm or head of a country." But during that interview ...
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31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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