Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница ix
... build my case traces back to Davids research. I was saddened to learn of David's death as I was finishing this book. I was helped by many friends at the Boston office of Hay/McBer (the company David founded with David Berlew. now my ...
... build my case traces back to Davids research. I was saddened to learn of David's death as I was finishing this book. I was helped by many friends at the Boston office of Hay/McBer (the company David founded with David Berlew. now my ...
Страница 6
... building and handling change. Most training programs have embraced an academic inodel—bttt this has been a drastic mistake. wasting millions ofhours and billions ofdollars. What's needed is an entirely new way ofthinking about what it ...
... building and handling change. Most training programs have embraced an academic inodel—bttt this has been a drastic mistake. wasting millions ofhours and billions ofdollars. What's needed is an entirely new way ofthinking about what it ...
Страница 8
... build up to make us an efifective learning organization.“ A I097 survey of benchmark practices among major corporations. done by the American Society for Training and Development. found that four out of five companies are trying to ...
... build up to make us an efifective learning organization.“ A I097 survey of benchmark practices among major corporations. done by the American Society for Training and Development. found that four out of five companies are trying to ...
Страница 10
... building and adapting to change. And entirely new capabilities have begun to appear as traits of star performers. notably change catalyst and leveraging diversity. New challenges demand new talents. Chuming and the New Dread A friend at ...
... building and adapting to change. And entirely new capabilities have begun to appear as traits of star performers. notably change catalyst and leveraging diversity. New challenges demand new talents. Chuming and the New Dread A friend at ...
Страница 25
... : The emotional intelligence capacities build upon one another. For example. self-awareness is crucial for selfTABLE! The Emotional Competence Framework Personal Competence T hes? ('0/npetencies determine comrzrsncrzs or TIIE suns 25.
... : The emotional intelligence capacities build upon one another. For example. self-awareness is crucial for selfTABLE! The Emotional Competence Framework Personal Competence T hes? ('0/npetencies determine comrzrsncrzs or TIIE suns 25.
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31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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