Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница 7
... comes to emotional intelligence. nor are men superior to women. Each of us has a personal profile of strengths and weaknesses in these capacities. Some of us may be highly empathic but lack some abilities to handle our own distress ...
... comes to emotional intelligence. nor are men superior to women. Each of us has a personal profile of strengths and weaknesses in these capacities. Some of us may be highly empathic but lack some abilities to handle our own distress ...
Страница 8
... level executives actually had a slight neguti\'e effect on theirjob performance. Businesses are waking up to the fact that even the most expensive training can go awry. and often does. And this ineptness comes 8 BEYOND EXPERTISE.
... level executives actually had a slight neguti\'e effect on theirjob performance. Businesses are waking up to the fact that even the most expensive training can go awry. and often does. And this ineptness comes 8 BEYOND EXPERTISE.
Страница 9
Daniel Goleman. ing can go awry. and often does. And this ineptness comes at a time when emotional intelligence in individuals and organizations is emerging as a missing ingredient in the recipe for competitiveness. Why This Matters Now ...
Daniel Goleman. ing can go awry. and often does. And this ineptness comes at a time when emotional intelligence in individuals and organizations is emerging as a missing ingredient in the recipe for competitiveness. Why This Matters Now ...
Страница 11
... comes from a massive survey of parents and teachers that shows the present generation of children to be more emotionally troubled than the last. On average. children are growing more lonely and depressed. more angry and unruly. more ...
... comes from a massive survey of parents and teachers that shows the present generation of children to be more emotionally troubled than the last. On average. children are growing more lonely and depressed. more angry and unruly. more ...
Страница 14
... comes to working with emotional intelligence. As l will show in Chapter 3. star performance does not require us to excel in all these competencies. but rather that we be strong in enough of them to reach the critical mass for suc(7 ('I4 ...
... comes to working with emotional intelligence. As l will show in Chapter 3. star performance does not require us to excel in all these competencies. but rather that we be strong in enough of them to reach the critical mass for suc(7 ('I4 ...
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31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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