Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница 9
... communication. In the new. stripped-down. every-job-counts business climate. these human realities will matter more than ever. Massive change is a constant; technical innovations. global competition. and the pressures of institutional ...
... communication. In the new. stripped-down. every-job-counts business climate. these human realities will matter more than ever. Massive change is a constant; technical innovations. global competition. and the pressures of institutional ...
Страница 12
... After that. employers listed: I Listening and oral communication I Adaptability and creative responses to setbacks and obstacles I Personal management. confidence. tnotivation to work toward goals. a 12 BEYOND EXPERTISE.
... After that. employers listed: I Listening and oral communication I Adaptability and creative responses to setbacks and obstacles I Personal management. confidence. tnotivation to work toward goals. a 12 BEYOND EXPERTISE.
Страница 13
... communication skills. interpersonal skills. and initiative. As Jill Fadule. managing director of admissions and financial aid at the Harvard Business School. told me. “empathy. perspective taking. rapport. and cooperation" are among the ...
... communication skills. interpersonal skills. and initiative. As Jill Fadule. managing director of admissions and financial aid at the Harvard Business School. told me. “empathy. perspective taking. rapport. and cooperation" are among the ...
Страница 24
... communication. As I type this. for example. l can ask my software program to check what l'm writing for grammatical accuracy. But I cannot ask it to check what |'m writing for its emotional power. its passion. or its ability to engage ...
... communication. As I type this. for example. l can ask my software program to check what l'm writing for grammatical accuracy. But I cannot ask it to check what |'m writing for its emotional power. its passion. or its ability to engage ...
Страница 27
... Communication: Listening openly and sending convincing messages Conflict management: Negotiating and resolving disagreements Leadership: Inspiring and guiding individuals and groups Change catalyst: Initiating or managing change ...
... Communication: Listening openly and sending convincing messages Conflict management: Negotiating and resolving disagreements Leadership: Inspiring and guiding individuals and groups Change catalyst: Initiating or managing change ...
Садржај
31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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