Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница 19
... fails. For example. a study of Harvard graduates in the fields of law. medicine. teaching. and business found that scores on entraiice exams—a surrogate for lQ—had zero or negative correlation with their eventual career success ...
... fails. For example. a study of Harvard graduates in the fields of law. medicine. teaching. and business found that scores on entraiice exams—a surrogate for lQ—had zero or negative correlation with their eventual career success ...
Страница 22
... failed to confront subordinates and hold them responsible for their poor performance. “lt was still an emotional trigger for him.“ the researcher told me. “His face got red and flushed he started waving his hands~he was clearly agitated ...
... failed to confront subordinates and hold them responsible for their poor performance. “lt was still an emotional trigger for him.“ the researcher told me. “His face got red and flushed he started waving his hands~he was clearly agitated ...
Страница 24
... fail at the emotional arts that make people like the flight attendant so effective. Thus the divide between those competencies that are purely cognitive. and those that depend on emotional intelligence as well. reflects a parallel ...
... fail at the emotional arts that make people like the flight attendant so effective. Thus the divide between those competencies that are purely cognitive. and those that depend on emotional intelligence as well. reflects a parallel ...
Страница 40
... failed: I Rig1'd1'r_i~.' They were unable to adapt their style to changes in the organizational culture. or they were unable to take in or respond to feedback about traits they needed to change or improve. They couldn't listen or learn ...
... failed: I Rig1'd1'r_i~.' They were unable to adapt their style to changes in the organizational culture. or they were unable to take in or respond to feedback about traits they needed to change or improve. They couldn't listen or learn ...
Страница 41
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Садржај
31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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