Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница 8
... improvement is flattening." a manager at Siemen AG. the German conglomerate. tells me. “We see the need to use our people better—maxi|nize our human assets—to make the curve rise again. So were trying to make the company more ...
... improvement is flattening." a manager at Siemen AG. the German conglomerate. tells me. “We see the need to use our people better—maxi|nize our human assets—to make the curve rise again. So were trying to make the company more ...
Страница 12
... improving in their job. Four in ten are not able to work cooperatively with fellow employees. and just I9 percent of those applying for entry-level jobs have enough self-discipline in their work habits.' More and more employers are ...
... improving in their job. Four in ten are not able to work cooperatively with fellow employees. and just I9 percent of those applying for entry-level jobs have enough self-discipline in their work habits.' More and more employers are ...
Страница 14
... improve their own emotional intelligence capabilities-—and to avoid wasting time and money—l offer practical ... improving emotional intelligence. Though these books are no doubt well intended. they typically perpetuate misconceptions ...
... improve their own emotional intelligence capabilities-—and to avoid wasting time and money—l offer practical ... improving emotional intelligence. Though these books are no doubt well intended. they typically perpetuate misconceptions ...
Страница 26
... improve or meet a standard of excellence I Commitment: Aligning with the goals of the group or organization I Initiative: Readiness to act on opportunities I Optimism: Persistence in pursuing goals despite obstacles and setbacks Social ...
... improve or meet a standard of excellence I Commitment: Aligning with the goals of the group or organization I Initiative: Readiness to act on opportunities I Optimism: Persistence in pursuing goals despite obstacles and setbacks Social ...
Страница 37
... improve their clients' products—-so they didn't just keep the account steady. but made more sales. What mattered was relationship building. sensing the clients hot buttons and enthusiasms and knowing how to play to them. and making the ...
... improve their clients' products—-so they didn't just keep the account steady. but made more sales. What mattered was relationship building. sensing the clients hot buttons and enthusiasms and knowing how to play to them. and making the ...
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31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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