Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница vii
... Arts of Influence I63 9 I Collaboration. Teams. and the Group IQ 198 4 A New Model of Learning 10 I The Billion-Dollar Mistake 11 Best Practices 258 IQ bu 'J! 5 The Emotionally Intelligent Organization 12 Taking the Organizational Pulse.
... Arts of Influence I63 9 I Collaboration. Teams. and the Group IQ 198 4 A New Model of Learning 10 I The Billion-Dollar Mistake 11 Best Practices 258 IQ bu 'J! 5 The Emotionally Intelligent Organization 12 Taking the Organizational Pulse.
Страница 5
... learning. to be what mattered most for excellence. My book. they said. made it safe to speak up about the business costs of emotional ineptitude. and to question a narrow. expertise-is-all view of capabilities. They felt they now had a ...
... learning. to be what mattered most for excellence. My book. they said. made it safe to speak up about the business costs of emotional ineptitude. and to question a narrow. expertise-is-all view of capabilities. They felt they now had a ...
Страница 8
... learning organization“ methods developed at MlT's Sloan School of Management in redesigning the Lincoln Continental. He says that leaming about emotional intelligence was a kind of epiphany for him: “Those are exactly the abilities we ...
... learning organization“ methods developed at MlT's Sloan School of Management in redesigning the Lincoln Continental. He says that leaming about emotional intelligence was a kind of epiphany for him: “Those are exactly the abilities we ...
Страница 12
... learning and improving in their job. Four in ten are not able to work cooperatively with fellow employees. and just I9 percent of those applying for entry-level jobs have enough self-discipline in their work habits.' More and more ...
... learning and improving in their job. Four in ten are not able to work cooperatively with fellow employees. and just I9 percent of those applying for entry-level jobs have enough self-discipline in their work habits.' More and more ...
Страница 24
... learning the practical skills that are based on its five elements: self-awareness. motivation. self-regulation. empathy. and acleptness in relationships. Our emotional co/rrpcteirce shows how much of that potential we have translated 24 ...
... learning the practical skills that are based on its five elements: self-awareness. motivation. self-regulation. empathy. and acleptness in relationships. Our emotional co/rrpcteirce shows how much of that potential we have translated 24 ...
Садржај
31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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