Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница 12
... less important than the underlying ability to leam on the job. After that. employers listed: I Listening and oral communication I Adaptability and creative responses to setbacks and obstacles I Personal management. confidence ...
... less important than the underlying ability to leam on the job. After that. employers listed: I Listening and oral communication I Adaptability and creative responses to setbacks and obstacles I Personal management. confidence ...
Страница 15
... less adept at these human skills. The librarian was among a group of young diplomats the State Department identified as “superstars." who were intensively interviewed by a team led by Professor David McClelland of Harvard.' t was the ...
... less adept at these human skills. The librarian was among a group of young diplomats the State Department identified as “superstars." who were intensively interviewed by a team led by Professor David McClelland of Harvard.' t was the ...
Страница 18
... less socially astute diplomats the stories more often ended with events blowing up in their faces because of their inability to read or handle the people they dealt with. Domains of Excellence: The Limits of IQ T wo of the smartest ...
... less socially astute diplomats the stories more often ended with events blowing up in their faces because of their inability to read or handle the people they dealt with. Domains of Excellence: The Limits of IQ T wo of the smartest ...
Страница 33
... less important technical skills and cognitive abilities were. and the more important competence in emotional intelligence became. But government might be a special case. So I again commissioned Hay/'McBer to reanalyze their database ...
... less important technical skills and cognitive abilities were. and the more important competence in emotional intelligence became. But government might be a special case. So I again commissioned Hay/'McBer to reanalyze their database ...
Страница 36
... less direct ratio between a persons cognitive ability and performance. in that a smarter clerk or machine operator will do better than one who is not so bright. But at the higher levels of job complexity in executive or managerial ranks ...
... less direct ratio between a persons cognitive ability and performance. in that a smarter clerk or machine operator will do better than one who is not so bright. But at the higher levels of job complexity in executive or managerial ranks ...
Садржај
31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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