Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница ix
... meetings together. particularly of boards of directors we sat on. I was often aware that. for some reason. things just were not working. Tara was able to tune in to the emotional currents beneath the surface ofthose meetings and ...
... meetings together. particularly of boards of directors we sat on. I was often aware that. for some reason. things just were not working. Tara was able to tune in to the emotional currents beneath the surface ofthose meetings and ...
Страница 15
... meetings. But she also brought Americans living in the country there to listen to them—and so engineered a dialogue instead of a confrontation. In doing so. she was capitalizing on her personal relationship with the handful of student ...
... meetings. But she also brought Americans living in the country there to listen to them—and so engineered a dialogue instead of a confrontation. In doing so. she was capitalizing on her personal relationship with the handful of student ...
Страница 27
... meeting customers' needs Leveraging diversity: Cultivating opportunities through different kinds of people Political awareness: Reading a groups emotional currents and power relationships Social Skills .-ldeptness at inducing desirable ...
... meeting customers' needs Leveraging diversity: Cultivating opportunities through different kinds of people Political awareness: Reading a groups emotional currents and power relationships Social Skills .-ldeptness at inducing desirable ...
Страница 32
... meetings.” the manager tells me. “You've got to be reasonable. quell any tense situation. keep your cool. People can be highly excitable when they wattt to bring a product they've been developing to market. or when they're having ...
... meetings.” the manager tells me. “You've got to be reasonable. quell any tense situation. keep your cool. People can be highly excitable when they wattt to bring a product they've been developing to market. or when they're having ...
Страница 53
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31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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