Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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... leam on the job. After that. employers listed: I Listening and oral communication I Adaptability and creative responses to setbacks and obstacles I Personal management. confidence. tnotivation to work toward goals. a 12 BEYOND EXPERTISE.
... leam on the job. After that. employers listed: I Listening and oral communication I Adaptability and creative responses to setbacks and obstacles I Personal management. confidence. tnotivation to work toward goals. a 12 BEYOND EXPERTISE.
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... response on first glance might seem either na'i've or foolliardy—or both: She invited the group to use the library facilities for some of their meetings. But she also brought Americans living in the country there to listen to them—and ...
... response on first glance might seem either na'i've or foolliardy—or both: She invited the group to use the library facilities for some of their meetings. But she also brought Americans living in the country there to listen to them—and ...
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... responses in others (sou Chapters 8 and 9) Influence: Wielding effective tactics for persuasion Communication: Listening openly and sending convincing messages Conflict management: Negotiating and resolving disagreements Leadership ...
... responses in others (sou Chapters 8 and 9) Influence: Wielding effective tactics for persuasion Communication: Listening openly and sending convincing messages Conflict management: Negotiating and resolving disagreements Leadership ...
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Страница 74
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31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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