Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница vii
... Skills 30 2 Self-M astery 4 I The Inner Rudder 49 5 Self-('omrol 73 6 / What Moves Us I05 3 People Skills 7 / Social Radar I33 8 I The Arts of Influence I63 9 I Collaboration. Teams. and the Group IQ 198 4 A New Model of Learning 10 I ...
... Skills 30 2 Self-M astery 4 I The Inner Rudder 49 5 Self-('omrol 73 6 / What Moves Us I05 3 People Skills 7 / Social Radar I33 8 I The Arts of Influence I63 9 I Collaboration. Teams. and the Group IQ 198 4 A New Model of Learning 10 I ...
Страница 4
... skills.“ these are prime qualities that make and keep us employable. Talked about loosely for decades under a variety of names. from “character" and “personality” to “soft skills“ and “competence? there is at last a more precise ...
... skills.“ these are prime qualities that make and keep us employable. Talked about loosely for decades under a variety of names. from “character" and “personality” to “soft skills“ and “competence? there is at last a more precise ...
Страница 6
... skills needed for managing ourselves etfectively and for social adeptness. Thus these skills are grounded in our evolutionary heritage for survival and adaptation. This emotional part of the brain. neuroscience tells us. learns ...
... skills needed for managing ourselves etfectively and for social adeptness. Thus these skills are grounded in our evolutionary heritage for survival and adaptation. This emotional part of the brain. neuroscience tells us. learns ...
Страница 11
... skills were a permanent ticket to success—this new way of thinking may come as a shock. People are beginning to realize that success takes more than intellectual excellence or technical prowess. and that we need another sort of skill ...
... skills were a permanent ticket to success—this new way of thinking may come as a shock. People are beginning to realize that success takes more than intellectual excellence or technical prowess. and that we need another sort of skill ...
Страница 12
... skills in new hires. In the words of an executive at a large restaurant chain: “Too many young people can't take criticism—they get defensive or hostile when people give them feedback on how they're doing. They react to performance ...
... skills in new hires. In the words of an executive at a large restaurant chain: “Too many young people can't take criticism—they get defensive or hostile when people give them feedback on how they're doing. They react to performance ...
Садржај
31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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