Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница 17
... task-—he has essentially tuned out his customers. The first computer programmer displays emotional intelligence; the other exemplifies its absence. Both were interviewed using a method developed by McClelland to detect the competencies ...
... task-—he has essentially tuned out his customers. The first computer programmer displays emotional intelligence; the other exemplifies its absence. Both were interviewed using a method developed by McClelland to detect the competencies ...
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... tasks: to meet with technical experts who have developed new product ideas and decide if the concept should be brought to market; to prod managers of products whose market share is dropping: to guide researchers who are floundering and ...
... tasks: to meet with technical experts who have developed new product ideas and decide if the concept should be brought to market; to prod managers of products whose market share is dropping: to guide researchers who are floundering and ...
Страница 36
... task of the new CEO was to head the management team and make it work again. a job that demanded a high degree of interpersonal effectiveness. Says the consultant. "The new C EO's very strong emotional intelligence made it easier for the ...
... task of the new CEO was to head the management team and make it work again. a job that demanded a high degree of interpersonal effectiveness. Says the consultant. "The new C EO's very strong emotional intelligence made it easier for the ...
Страница 41
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Страница 56
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Садржај
31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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