Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница viii
... Thoughts Appendix l Emotional Intelligence 3|7 Appendix 2 Calculating the Competencies ofStar$ 319 Appendix 3 I Gender and Empathy 322 Appendix -it Strategies for Levemging Diversity 'en l~J JAppendix 5 I Furtherlssues in Training 326 ...
... Thoughts Appendix l Emotional Intelligence 3|7 Appendix 2 Calculating the Competencies ofStar$ 319 Appendix 3 I Gender and Empathy 322 Appendix -it Strategies for Levemging Diversity 'en l~J JAppendix 5 I Furtherlssues in Training 326 ...
Страница xi
... thoughts. Many are cited by name in these pages. but many. many more are not. This book owes much to them for its insights into what it means to work with emotional intelligence. 1 Beyond Expertise 1 eocnoneclcoollooon The New Yardstick ...
... thoughts. Many are cited by name in these pages. but many. many more are not. This book owes much to them for its insights into what it means to work with emotional intelligence. 1 Beyond Expertise 1 eocnoneclcoollooon The New Yardstick ...
Страница 17
... thought a diplomat needed—rnainIy a sound grounding in academic disciplines like American history and culture. language fluency. and specialized expertise in a field such as economics. The problem was that the exam reflected only how ...
... thought a diplomat needed—rnainIy a sound grounding in academic disciplines like American history and culture. language fluency. and specialized expertise in a field such as economics. The problem was that the exam reflected only how ...
Страница 23
... thought and feeling: these l call "emotional competencies.“ All emotional competencies involve some degree of skill in the realm of feeling. along with whatever cognitive elements are at play. This stands in sharp contrast to purely ...
... thought and feeling: these l call "emotional competencies.“ All emotional competencies involve some degree of skill in the realm of feeling. along with whatever cognitive elements are at play. This stands in sharp contrast to purely ...
Страница 24
... thought and feeling is made possible by what amounts to a superhighway in the brain. a bundle of neurons connecting the prefrontal lobes. behind the foreheadfthe brains executive decision-making center—with an area deep in the brain ...
... thought and feeling is made possible by what amounts to a superhighway in the brain. a bundle of neurons connecting the prefrontal lobes. behind the foreheadfthe brains executive decision-making center—with an area deep in the brain ...
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31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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