Working With Emotional IntelligenceRandom House Publishing Group, 7. 12. 2011. - 400 страница Do you have what it takes to succeed in your career? The secret of success is not what they taught you in school. What matters most is not IQ, not a business school degree, not even technical know-how or years of expertise. The single most important factor in job performance and advancement is emotional intelligence. Emotional intelligence is actually a set of skills that anyone can acquire, and in this practical guide, Daniel Goleman identifies them, explains their importance, and shows how they can be fostered. For leaders, emotional intelligence is almost 90 percent of what sets stars apart from the mediocre. As Goleman documents, it's the essential ingredient for reaching and staying at the top in any field, even in high-tech careers. And organizations that learn to operate in emotionally intelligent ways are the companies that will remain vital and dynamic in the competitive marketplace of today—and the future. |
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Страница 3
... told was important in school: academic abilities are largely irrelevant to this standard. The new measure takes for granted having enough intellectual ability and technical know-how to do our jobs: it focuses instead on personal ...
... told was important in school: academic abilities are largely irrelevant to this standard. The new measure takes for granted having enough intellectual ability and technical know-how to do our jobs: it focuses instead on personal ...
Страница 5
... told me they found emotional intelligence. not technical expertise or book learning. to be what mattered most for excellence. My book. they said. made it safe to speak up about the business costs of emotional ineptitude. and to question ...
... told me they found emotional intelligence. not technical expertise or book learning. to be what mattered most for excellence. My book. they said. made it safe to speak up about the business costs of emotional ineptitude. and to question ...
Страница 8
... told me. “Emotional intelligence is the underlying premise for all management training." lt's a refrain l hear time and again: I The president of a hundred-person job shop in the aerospace industry tells me that one of the main ...
... told me. “Emotional intelligence is the underlying premise for all management training." lt's a refrain l hear time and again: I The president of a hundred-person job shop in the aerospace industry tells me that one of the main ...
Страница 10
... told me: “lt was terrible—so many people l've known for years were booted out. demoted. or transferred. lt was hard for everybody. I still have my job. but l'll never feel the same about this place. “l've been here thirty years. and ...
... told me: “lt was terrible—so many people l've known for years were booted out. demoted. or transferred. lt was hard for everybody. I still have my job. but l'll never feel the same about this place. “l've been here thirty years. and ...
Страница 13
... told me. “empathy. perspective taking. rapport. and cooperation" are among the competencies the school is looking for in those who apply. Our. Journey. M y mission in writing this book is to act as a guide to the scientific case for ...
... told me. “empathy. perspective taking. rapport. and cooperation" are among the competencies the school is looking for in those who apply. Our. Journey. M y mission in writing this book is to act as a guide to the scientific case for ...
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31 | |
Selfomrol | 73 |
3 | 114 |
Social Radar | 131 |
4 | 232 |
Best Practices | 258 |
Taking the Organizational Pulse | 279 |
The Heart of Performance | 297 |
en | 326 |
Notes | 358 |
Index | 373 |
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