Systems Intelligence in Leadership and Everyday LifeRaimo P. Hämäläinen, Esa Saarinen Systems Analysis Laboratory, 2007 - 320 страница |
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Страница 20
... customer interface” and the like. A leader's influence calls for categories that point beyond the mental models of objectifying and rectifying world view, traditionally and currently in the fashion. Consider the case of a symphony ...
... customer interface” and the like. A leader's influence calls for categories that point beyond the mental models of objectifying and rectifying world view, traditionally and currently in the fashion. Consider the case of a symphony ...
Страница 26
... customers excellent service , most customers would want to get excellent service , yet excellent service does not result ; ( 3 ) Most teachers would want to give their students excellent teaching that helps their students to flourish ...
... customers excellent service , most customers would want to get excellent service , yet excellent service does not result ; ( 3 ) Most teachers would want to give their students excellent teaching that helps their students to flourish ...
Страница 60
... customers, our spouse, our aging father. As a result, we approach a situation from an angle that might trigger negative reactions in the other people involved. Seeing the reaction, we react accordingly. A self-maintaining and self ...
... customers, our spouse, our aging father. As a result, we approach a situation from an angle that might trigger negative reactions in the other people involved. Seeing the reaction, we react accordingly. A self-maintaining and self ...
Страница 65
... customer's lower level people in order to hear it straight from the front line; Richard Branson as the head of Virgin Airline greeting people on board of a routine flight to New York). − Internal change of a relationship such as: the ...
... customer's lower level people in order to hear it straight from the front line; Richard Branson as the head of Virgin Airline greeting people on board of a routine flight to New York). − Internal change of a relationship such as: the ...
Страница 96
... customer orientation, earnings logic and margin structures, required competences in leadership, managerial, engineering, marketing and other fields of expertise, target setting in terms of growth and profitability and means to reach ...
... customer orientation, earnings logic and margin structures, required competences in leadership, managerial, engineering, marketing and other fields of expertise, target setting in terms of growth and profitability and means to reach ...
Чести термини и фразе
apartheid architecture behaviour beliefs cognitive communication Competence in Human complex responsive processes concept connected context cooperation create customers decision dynamic effect emergence emotional energy emotional intelligence Enron environment environmental Esa Saarinen Espoo example experience feedback feel Fifth Discipline Finland Finnish forgiveness Goleman Hämäläinen and Saarinen Helsinki University holding back human action humility individuals Intelligence in Leadership intervention Lay’s Leadership and Everyday mental models microbehaviours moral one’s options organization organizational outcome paradoxes people’s perceived person player positive Positive Psychology possibilities public goods game Raimo rational reciprocal altruism reciprocity reflective aesthetic fluency relationship Rosa Parks Senge sense situation Stacey strategy structure superproductivity Systems Analysis Laboratory Systems Intelligence approach Systems Intelligence perspective systems intelligent leader systems intelligent leadership systems of holding systems reflective aesthetic Systems Thinking theory Tutu ultimatum game understand University of Technology Value Capture value creation
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